Meet the Founder

"Michelle has been a wonderful thought partner. As I described the problem I was looking to solve with my team, she quickly generated a few suggestions on how to get started, customized some material for us to work with, and provided coaching all along the way. Our engagement with lean tools has brought unexpected value to conversations, beyond what I was looking for. I appreciate her asking insightful questions, her candor in working with me and my team, and her ability to steer us in the appropriate direction through her domain expertise."

"Michelle does a wonderful job of respectfully challenging the status quo to drive improvement."

"She is very planful, organized, and observant. She always comes prepared and has follow-ups. She can easily and intuitively evaluate and detect areas of improvements on any given topic or conversation. She holds people accountable in a very amicable way."

"Michelle is an excellent collaborator and partner in developing the right approach for an operation based on where they are currently. She provides insights, observations, and perspectives to help you look at things from a different lens, and adds value in each conversation through the questions she asks."

"Michelle has superior coaching skills and is a great listener. She gains trust quickly, instilling confidence in the partnership. She is genuine, transparent, and candid - challenging you in a way that supports further growth and development. She is an advocate, strong partner, and is helping to lead the team in building the right structure for the road ahead."

"Michelle is a great business partner who proactively and thoughtfully collaborates, thinks strategically, and is action-oriented. I always enjoy working with Michelle - we always seem to be on the same page. Partnering with her is easy and effective."

"Michelle has been a great partner. She is willing to ask the tough questions of our group to help us move forward. She is very approachable and passionate about the work that she is doing. She is knowledgeable and is always willing to share her knowledge. She takes the time to try to understand the environment and is willing to make adjustments along the way to meet teams where they are at. When I have conversations with Michelle about how we can move our team forward, I always walk away energized and feeling like we can make progress. She is professional and thoughtful in her approach."

"Michelle doesn't get rattled; she is patient, calm and instills confidence. She is able to boil complex problems and messiness into something consumable." 

"She is a naturally curious learner and has been able to quickly assimilate her learnings, observations, and past experience into recommendations for senior leadership."

"Michelle has excellent communication skills – both written and verbal. She is clear, concise and uses helpful tools and graphics to illustrate her points. Michelle approaches issues with logic and engages all members of the team in finding a solution. She shares her ideas and opinions, but also listens to and fully considers the opinions of others. She asks insightful questions, and probes for deeper understanding. Michelle first identifies the underlying problem we are trying to solve rather than jump to a solution that may not actually address the issue."

"Michelle is experienced, knowledgeable, highly supportive and always willing to listen and offer her (vast) advice. I sincerely appreciate her candor and willingness to share her knowledge. I've come to rely upon her for advice and coaching. I think Michelle is a huge asset to [my organization] - I can't wait to work with her more!"